FAQ

General Information

What kind of restaurant is TOMO?

TOMO Sushi and Steak is an upscale Japanese restaurant located in Ottawa's historic ByWard Market. We offer a refined dining experience featuring premium sushi, Japanese-inspired dishes, and quality steaks, with a focus on exceptional ingredients, craftsmanship, and hospitality.

How can I make a reservation?

Reservations for our à la carte dining experience can be made through our Reservations page or by calling 613-241-0990.

Reservations for HIKARU by TOMO, our exclusive omakase experience, must be made online. Omakase reservations cannot be booked by phone.

Is there a dress code?

Our dress code is business casual.

Do you accommodate large groups?

Yes. We welcome group dining and special occasions. An 18% service charge applies to parties of six or more and is distributed to our service team.

For large group reservations or private event inquiries, please email us directly at friends@tomorestaurant.ca .

Can I bring my own wine or saké?

Yes. Guests are welcome to bring their own wine or saké. A corkage fee of $60 per 720 mL bottle applies.

Can I bring my own birthday cake or dessert?

Yes. Guests are welcome to bring their own cake for special occasions. A $5 per person cake service fee applies if our team serves the cake.

Does TOMO offer takeout or delivery?

Yes. Delivery is available through Uber Eats. For pickup orders, please call us directly at 613-241-0990.

How can I receive invitations to exclusive events?

Join TOMO's mailing list to receive priority access to reservation links for our signature TITAN KAITAI tuna-cutting experiences, exclusive dining events, and special announcements before they become available to the public.

Omakase at TOMO

Does TOMO offer an omakase experience in Ottawa?

Yes. HIKARU by TOMO offers an intimate 16-course edomae omakase experience, served at a six-seat chef's counter in Ottawa's ByWard Market.

How much does the omakase experience cost?

Our 16-course omakase is $135 per person, plus 13% HST and an 18% automatic service charge. Beverages are not included.

Is the omakase experience private?

No. Our omakase is served at an intimate, six-seat communal chef's counter. Guests may be seated alongside other parties, creating an interactive and shared dining experience.

Can you accommodate food allergies and dietary restrictions?

We do our best to accommodate dietary restrictions and food allergies with advance notice. However, due to the nature of our omakase preparation and shared kitchen environment, we cannot guarantee an allergen-free experience or the complete absence of cross-contact.

Please inform us of all allergies and dietary requirements when making your reservation.

What accommodations are available for food allergies?

Gluten Sensitivity or Gluten Allergy

Gluten-free soy sauce is available, and our chefs can omit sauces containing gluten from your nigiri. Nigiri traditionally prepared with gluten-containing marinades may be substituted with another suitable nigiri selection.

Please note that we cannot guarantee a gluten-free environment.

Shellfish Allergy

Shellfish nigiri can be substituted with fish selections. However, shellfish is handled in our kitchen, and cross-contact cannot be completely eliminated.

Egg Allergy

The tamago course can be omitted and replaced with an additional dessert.

Can dietary preferences be accommodated?

No Meat

The Japanese A5 Wagyu skewer can be replaced with an additional fish nigiri selection.

Halal Dietary Requirements

Japanese A5 Wagyu is not halal-certified and can be replaced with an additional fish nigiri selection.

Our standard dessert contains alcohol and can be substituted with mochi ice cream.

No Alcohol

Our standard dessert contains alcohol and can be replaced with mochi ice cream.

Please notify us of your dietary requirements in advance so our chefs can prepare appropriate substitutions.